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Delivery Information

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, quality check and packaging. All orders are sent to our manufacturers for dispatch within 24 hours after the order is placed. Our manufacturers have a 2–4 days processing time although we normally find items are processed immediately.
  • Shipping time: This refers to the time it takes for items to be shipped from our manufactures to the destination. International delivery usually takes about 15–30 business days. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

If your order has not arrived within the time lines stated above, then please get in touch so we can investigate.